In this episode of Business Ninjas, host Andrew Lippman interviews David Sylvan, Chief Strategy, Innovation & Marketing Officer at University Hospitals (UH). David shares his insights on how UH is revolutionizing healthcare through strategic initiatives and a relentless focus on innovation.

David discusses UH's necessity of agility in decision-making and the integration of innovation, strategy, and data-driven marketing to enhance service delivery. He underscores the importance of storytelling in marketing to differentiate UH's services and effectively communicate their unique value proposition.

Looking ahead, David Sylvan expresses goals for stabilizing UH's new EMR system, fostering stronger family connections, and prioritizing caregiver well-being. Join Andrew and David for an engaging discussion on the strategies, challenges, and future of University Hospitals, a trailblazer in transforming healthcare delivery.

To learn more about their innovative services, visit www.uhhospitals.org

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